Assist with reporting on customer support statistics
Skills / Knowledge / Abilities / Competencies
3+ years Software Support Experience
Strong technical knowledge in Oracle, SQL, .Net a plus
Strong analytical and problem-solving skill set
Aptitude for quickly ramping up on new technology
Excellent communication and customer service skills
Team Player, self-starter and proactive
Native English, French would be a plus
Sidetrade (EURONEXT: ALBFR.PA) is the most compelling A.I. Software Company shaping the future of Customer Engagement and empowering Marketing, Sales and Finance people to grow sales and accelerate cash.
Seamlessly integrated with existing CRM and ERP, Sidetrade leverages Artificial Intelligence to disclose untapped new business opportunities, increase upsell, reduce churn, predict customer payments and accelerate cash flow generation. Over 1,500 companies, of all sizes and sectors, in 80 countries, employ AI Sidetrade solutions for sustainable growth.