Engage your customers online to improve effficiency and accelerate dispute resolution to provide better customer service.
Sidetrade presents DigitalCase, a collaborative solution for customer support ticket management.
This new solution accelerates dispute resolution and claims by equipping Customer Services with Artificial Intelligence technology to facilitate the handling of requests or complaints received from customers.
Discover how Artificial Intelligence can help you:
- Gain productivity in managing exchanges with your customers.
- Improve your customer relations throughout the sales-to-cash cycle.
- Drive productivity through real-time customer case resolution dashboards.